Set up DIAL UP

About 10 minutes to install. Then set up your desktop at your own pace.

Before you start

• A Shopify store. Any plan works, including a free trial.
• The theme zip file from your order email or order page. Keep it zipped. Shopify needs the zip file exactly as you downloaded it.
• Your license key from the same email. It starts with DLU1-.

Mac users: if your download opens as a folder instead of a zip file, download it again from your order page and use the .zip file, not the folder.

1. Upload the theme

In Shopify, go to Online Store → Themes. Under the theme library, click Add theme → Upload zip file and choose the DIAL UP zip. Wait until the upload finishes.

The theme is added to your library unpublished, so your live store doesn't change while you set it up.

2. Activate your license

Next to DIAL UP in your theme library, click Customize. Open Theme settings (the gear icon), then License. Paste your key and click Save.

The "not activated" notice disappears once a valid key is saved. One Single-store key covers one Shopify store, including all its theme copies. An Agency key covers up to five stores: paste the same key into each one.

3. Add your brand

In Theme settings, open Logo & favicon and Colors. Then open Desktop to choose your wallpaper, and Startup to change the boot screen and log-on screen, or switch them off. Sounds are in Sound & navigation, and phone options are in Phone shopping.

4. Add your products first

You add your own products and photos. The demo shows the layout. Shopify doesn't copy demo content into your store, so the windows show your own products, collections and images.

• Add products in Products, and group them in Products → Collections.
• Clear photos on a plain background suit the desktop look best.

5. Set up your desktop

The home page is the desktop. Click its sections in the editor to choose which icons and windows appear, and what each window shows: products, Readme, About, Photos, Lookbook, Video, Newsletter or Text. The radio, Photobooth and Mines are set up in their own section.

6. Preview and publish

Use the device switch at the top of the editor to check the phone layout. When you're happy, go back to Online Store → Themes, open the ⋯ menu next to DIAL UP and click Publish.

Updates

Your order page always has the latest version. To update, download it and upload it as a new theme. Shopify doesn't copy your settings between theme files, so set up the new copy before you publish it.

Something not working?

• "Missing template layout/theme.liquid" when uploading: the zip was unzipped and zipped again. Upload the original zip from your order page.
• "DIAL UP is not activated": paste your key in Theme settings → License and click Save.
• "This license key is already used on another store": each Single-store key works on one store. Reply to your order email to move it, or buy another license.
• "This license key is not valid": copy the whole key again from your order page. It starts with DLU1-.
• No boot screen on your phone: it is off on phones by default. Turn it on in Theme settings → Startup if you want it.

Still stuck? Email [email protected] or reply to your order email. We'll help you set it up.